Los Angeles County Metropolitan Transportation Authority

Job Specification




Pay Grade
H1C ($37,107.20 - $46,384.00 - $55,660.80)
Job Summary

Provides general office support to professional staff in various functions.

Duties and Responsibilities
  • Provides office support, including performing receptionist duties and typing using personal computer or typewriter, as required
  • Establishes and maintains office files and logs
  • Answers telephone and directs calls to appropriate parties
  • Gathers information at meetings and takes minutes if necessary
  • Distributes information to the public and community groups regarding Metro projects and programs
  • Coordinates presentations to community groups and assists with meeting arrangements and providing information
  • Provides support to special projects
  • Contributes to ensuring that the Equal Employment Opportunity (EEO) policies and programs of Metro are carried out

May be required to perform other related job duties

Essential Knowledge, Skills and Abilities

Knowledge of (defined as a learned body of information that is required for and applied in the performance of job tasks)

  • General office practices
  • Correct English grammar, spelling, and punctuation
  • Applicable business software applications

Skill in (defined as the proficient manual, verbal, or mental utilization of data, people, or things)

  • Providing office support
  • Preparing correspondence and simple reports
  • Maintaining files and various records
  • Interacting professionally with various levels of Metro employees and outside representatives

Ability to (defined as a present competence to perform an observable behavior or produce an observable result)

  • Maintain confidentiality of materials and files
  • Respond appropriately to inquiries and requests for information
  • Identify problems and recommend solutions
  • Learn and inform the public and community groups about all aspects of Metro projects and programs
  • Work under close supervision
  • Travel to offsite locations
  • Read, write, speak, and understand English
Minimum Qualifications

A combination of education and/or experience that provides the required knowledge, skills, and abilities to perform the essential functions of the position. Additional experience, as outlined below, may be substituted for required education on a year-for-year basis. A typical combination includes:


  • High School Diploma or G.E.D. Certificate


  • None required

Certifications/Licenses/Special Requirements

  • A valid California Class C Driver License or the ability to utilize an alternative method of transportation when needed to carry out job-related essential functions


Special Conditions

The physical demands described are representative of those that must be met by the employee to successfully perform the essential functions of this job. Metro provides reasonable accommodation to enable individuals with disabilities to perform the essential functions.

Working Conditions

  • Typical office situation
  • Close exposure to computer monitors and video screen

Physical Effort Required

  • Sitting at a desk or table
  • Operate a telephone or other telecommunications device and communicate through the medium
  • Type and use a keyboard and mouse to perform necessary computer-based functions
  • Communicating through speech in the English language required


Job GroupJob Class CodeFLSA StatusDate OriginatedDate Revised

This classification is at-will and the incumbent serves at the pleasure of the hiring authority when classified as an Intermittent, Emergency, or Temporary employee and/or is assigned to the Office of Inspector General (OIG) or Board Clerk's Office.

This job specification is not to be construed as an exhaustive list of duties, responsibilities, or requirements.