Los Angeles County Metropolitan Transportation Authority

Job Specification




Pay Grade
HCC ($183,123.20 - $228,904.00 - $274,684.80)
Job Summary
Provides executive direction and visionary leadership to the overall Human Capital and Development functions of Metro, which include General Services, Labor Relations, Human Resources, and Workforce Services, in order to attract, motivate, develop, and retain the most qualified and skilled employees to meet the mission of the organization and drive organizational success.
Duties and Responsibilities
  • Leads the overall programs/activities of Metro′s Human Capital and Development functions, including Labor Relations, Human Resources, and Workforce Services
  • Represents Metro at meetings and conferences with public agencies, the private sector, public and corporate officials, and the general public to secure support and create partnerships
  • Represents the Chief Executive Officer (CEO) at meetings with labor unions
  • Serves as liaison to Metro Board of Directors on labor, human resources, and general services issues
  • Develops and implements strategy, and directs data analyses used for negotiations, mediation, and arbitration with all employee organizations/labor unions to facilitate constructive relationships and successful contract development and implementation
  • Serves as chief negotiator for all labor negotiations, or oversees designee
  • Provides leadership and direction, through subordinate management, to the Human Resources function which includes the areas of Talent Acquisition and Development, Compensation and Classification, Pension and Benefits, Standards and Compliance, and Employee Programs
  • Provides executive direction, through subordinate management, to Metro′s Workforce Services, which includes the areas of Administration, General Services, and Strategic Workforce Planning
  • Provides leadership and direction, through subordinate management, in the conduct of studies, investigations, and analyses pertaining to the labor-management negotiation process
  • Plans and implements department goals and objectives, encourages innovation, facilitates and monitors progress, and administers department budgets
  • Consults and confers with government officials on provisions of applicable law and acts governing Metro
  • Prepares and presents written and oral reports to CEO, the Board of Directors, and outside agencies
  • Directs assigned staff to work proactively with line management as advisors in the interpretation of collective bargaining agreements, adherence to human resources policies and practices, and the resolution of non-EEO (Equal Employment Opportunity) related complaints, and grievances, including arbitration
  • Participates in the preparation and presentation of issues for litigation; coordinates with attorneys
  • Directs the design of Metro-wide training and development programs that enhance individual and organizational performance and morale, covering topics such as labor relations skills with represented and non-contract employees
  • Directs Metro action during union campaigns, elections, or work stoppages
  • Advises the CEO on significant matters and undertakes special projects as directed
  • Communicates Metro′s safety vision and goals both internally and externally; oversees the implementation of agency and departmental safety rules, policies, and procedures; and maintains accountability for safety performance of all assigned employees
  • Contributes to ensuring that the Equal Employment Opportunity (EEO) policies and programs of Metro are carried out

    May be required to perform other related job duties

Essential Knowledge, Skills and Abilities

Knowledge of (defined as a learned body of information that is required for and applied in the performance of job tasks)
  • Theories, principles, and practices of human resources management, including training and employee and labor relations management
  • Theories, principles, and practices of program areas related to administrative services for a large public agency or private entity
  • Labor law and applicable local, state, and federal laws, rules, and regulations governing the public sector
  • Social, political, labor, economic, environmental, and operating trends throughout transit and other related industries
  • International union philosophies and constitutions, and general concepts of labor agreements
  • Administrative principles and methods, including goal setting, program and budget development and implementation
  • Modern and innovative management theory

Skill in (defined as the proficient manual, verbal, or mental utilization of data, people, or things)
  • Planning, organizing, and directing the work of a large multi-tiered organizational unit
  • Identifying and implementing strategies to achieve financial, staffing, and departmental goals
  • Establishing and executing objectives, policies, procedures, work standards, and internal controls
  • Analyzing situations, identifying problems, developing and implementing solutions, and evaluating outcomes
  • Exercising sound independent judgment and creativity in making decisions
  • Communicating effectively orally and in writing
  • Interacting professionally with various levels of Metro employees and outside representatives
  • Leading, supervising, training, mentoring, and motivating assigned staff
  • Mediating and negotiating

Ability to (defined as a present competence to perform an observable behavior or produce an observable result)
  • Drive improvement to the efficiency and effectiveness of human resources and employee relations services
  • Create a desirable work environment that promotes equal opportunity for employees of all backgrounds
  • Understand, interpret, and apply laws, rules, regulations, policies, procedures, contract, budgets, and labor/management agreements
  • Prepare comprehensive reports and correspondence
  • Represent Metro before the public, the Board of Directors, and elected officials
  • Handle highly confidential information
  • Travel to offsite locations
  • Read, write, speak, and understand English
Minimum Qualifications
A combination of education and/or experience that provides the required knowledge, skills, and abilities to perform the essential functions of the position. Additional experience, as outlined below, may be substituted for required education on a two-for-one year basis. A typical combination includes:

  • Bachelor′s Degree in Business Administration, Industrial Relations, Law, or a related field; Master′s Degree in a related field or Juris Doctorate preferred

  • Five years of relevant executive management-level experience performing professional work in all areas of labor relations as well as more than one of the other human resources and/or training areas, including experience as a chief negotiator

Certifications/Licenses/Special Requirements
  • A valid California Class C Driver License or the ability to utilize an alternative method of transportation when needed to carry out job-related essential functions
Special Conditions
The physical demands described are representative of those that must be met by the employee to successfully perform the essential functions of this job. Metro provides reasonable accommodation to enable individuals with disabilities to perform the essential functions.

Working Conditions
  • Typical office situation
  • Close exposure to computer monitors and video screen

Physical Effort Required
  • Sitting at a desk or table
  • Operate a telephone or other telecommunications device and communicate through the medium
  • Type and use a keyboard and mouse to perform necessary computer-based functions
  • Communicating through speech in the English language required


Job GroupJob Class CodeFLSA StatusDate OriginatedDate Revised

This classification is at-will and the incumbent serves at the pleasure of the hiring authority.

This job specification is not to be construed as an exhaustive list of duties, responsibilities, or requirements.