Los Angeles County Metropolitan Transportation Authority

Job Specification




Pay Grade
HAA ($141,918.40 - $177,923.20 - $213,907.20)
Job Summary

Plans, directs, and controls Metro's Diversity and Economic Opportunity Department, which includes Small Business, Labor Wage Compliance, Outreach, Certification, and Diversity and Economic Opportunity Programs.

Duties and Responsibilities
  • Directs development and implementation of small, disadvantaged and disabled veteran business programs to ensure small businesses participate in all levels of contracting activities; establishes goals and develops strategies to achieve objectives
  • Oversees application of contract goals on major capitol, professional services, operations, and material management contracts
  • Directs the implementation of Metro′s Diversity and Economic Opportunity Program to ensure equal opportunity to all employees and job applicants
  • Enforces Metro′s Labor Wage Compliance Program to ensure workers performing on construction projects are paid the appropriate predetermined prevailing wage rate
  • Directs, manages, and establishes policy for Diversity and Economic Opportunity
  • Oversees the implementation of an aggressive Small Business Outreach Program which communicates contracting opportunities and develops methods to facilitate small business participation in all contracting areas
  • Ensures small business program policies are implemented agency wide
  • Addresses, resolves, and mitigates highly complex programmatic issues, complaints, and protests
  • Directs the technical management, analysis, and evaluation of all small business program initiatives, including systems for tracking agency-wide attainments
  • Attends Board meetings and formulates policy recommendations for Metro′s Board of Directors
  • Directs, prepares, and presents written reports on Board actions for Disadvantaged Business Enterprise (DBE), Small Business Enterprise (SBE), and Disabled Veteran Business Enterprise (DVBE) programs
  • Exercises judgment and creativity in making decisions, managing priorities of work staff, and developing and managing budgets to complete plans, projects, and objectives
  • Collaborates with other department leads to ensure consistency in application of small business program policy and contractual requirements
  • Develops scopes of work for contracts; resolve legal, contractual, and technical issues
  • Oversees and reviews funding for various projects to determine the appropriate application of small business program requirements
  • Coordinates small business focus groups for large rail projects
  • Oversees the activities of Metro′s Transportation Business Advisory Council (TBAC)
  • Represent Metro before various public, private, and government audiences
  • Directs studies, investigations, and analyses; presents oral and written reports of findings and recommendations to the CEO (Chief Executive Officer)/COS (Chief of Staff)
  • Supervises assigned staff and fosters an open, professional, team working environment
  • Develops and maintains liaison with federal, state, and local transportation regulatory agencies
  • Communicates Metro's safety vision and goals; oversees the implementation of agency and departmental safety rules, policies, and procedures; and maintains accountability for the safety performance of all assigned employees
  • Contributes to ensuring that the Equal Employment Opportunity (EEO) policies and programs of Metro are carried out

    May be required to perform other related job duties

Essential Knowledge, Skills and Abilities

Knowledge of (defined as a learned body of information that is required for and applied in the performance of job tasks)

  • Theories, principles, and practices of Department of Transportation (DOT) DBE regulations, certification, contract compliance, and small business developing programs
  • Applicable local, state, and federal laws, rules and regulations governing DOT DBE, small business, labor wage compliance, outreach, certification, diversity, and economic opportunity programs, and other related programs
  • Procurement, contract, and subcontract rules, policies, and procedures
  • Project management and delivery principles, methods, and practices
  • Administrative methods, including goal setting, program and budget development and implementation, capital and operating budgets, and funding sources
  • Dispute resolution methods and administration
  • Modern management theory
  • Applicable business software applications

Skill in (defined as the proficient manual, verbal, or mental utilization of data, people, or things)

  • Directing overall operation of small business program unit and program initiatives to meet agency vision and goals
  • Developing and administering programs, overall goal setting, and procedural changes while complying with reporting requirements
  • Analyzing situations, identifying problems, recommending solutions, and evaluating outcomes
  • Investigating complaints and rendering decisions based on sound guidance, laws, rules, and requirements
  • Directing studies
  • Developing and applying innovative strategies to achieve program goals, objectives, and requirements on highly complex contracts and projects
  • Establishing and implementing policies and procedures
  • Communicating effectively orally and in writing
  • Interacting professionally with various levels of Metro employees and outside representatives
  • Maintaining liaison with grant funding agencies
  • Providing training in all aspects of small business programs

Ability to (defined as a present competence to perform an observable behavior or produce an observable result)

  • Provide guidance to executive management and Board of Directors on small business issues and impacts to projects
  • Address and respond to complex small business contractual matters with prime contractors, subcontractors, and business community while maintaining integrity of small business programs
  • Manage projects from inception to culmination
  • Enforce compliance and communicate program requirements, laws, rules, and regulations
  • Lead special task forces and work with cross functional department teams on major issues and policy development
  • Understand, interpret, and apply applicable laws, rules regulations and their impact on capital, professional services, material management and operations contracts
  • Represent Metro before the public
  • Prepare comprehensive reports and correspondence
  • Plan financial and staffing needs
  • Make financial decisions within a budget and project
  • Compile, analyze, and interpret complex data
  • Supervise, train, and motivate assigned staff
  • Read, write, speak, and understand English
Minimum Qualifications

A combination of education and/or experience that provides the required knowledge, skills, and abilities to perform the essential functions of the position. Additional experience, as outlined below, may be substituted for required education on a two-for-one year basis. A typical combination includes:


  • Bachelor's Degree in Business, Law, Public Administration, or a related field; Master′s Degree in a related field preferred


  • Five years of relevant senior management-level experience developing and implementing equal opportunity/small business/labor wage compliance programs

Certifications/Licenses/Special Requirements

  • Master Contract Compliance Administrator Certification preferred

  • DBE program certifications issued by FTA (Federal Transit Administration) or FHWA (Federal Highway Administration)

  • A valid California Class C Driver License or the ability to utilize an alternative method of transportation when needed to carry out job-related essential functions

Special Conditions

The physical demands described are representative of those that must be met by the employee to successfully perform the essential functions of this job. Metro provides reasonable accommodation to enable individuals with disabilities to perform the essential functions.

Working Conditions

  • Typical office situation

  • Close exposure to computer monitors and video screen

Physical Effort Required

  • Sitting at a desk or table

  • Operate a telephone or other telecommunications device and communicate through the medium

  • Type and use a keyboard and mouse to perform necessary computer-based functions

  • Communicating through speech in the English language required



Job GroupJob Class CodeFLSA StatusDate OriginatedDate Revised

This classification is at-will and the incumbent serves at the pleasure of the hiring authority.

This job specification is not to be construed as an exhaustive list of duties, responsibilities, or requirements.