Los Angeles County Metropolitan Transportation Authority

Job Specification




Pay Grade
Job Summary
Under moderate supervision, establishes and maintains departmental files and operates office equipment.
Duties and Responsibilities
  • Establishes and maintains files and records systems
  • Checks and compiles information
  • Processes checks received via U.S. Mail
  • Scans and indexes documents received from Metro departments; quality checks all scanned images
  • Operates a computer terminal to retrieve, enter, and update records
  • Establishes, checks in, and maintains files and records in the Records Management Center (RMC) database system
  • Reviews the contents of boxes to ensure all requirements are met; barcodes boxes of records and approves the transmittal for off-site storage
  • Reviews and approves transmittals for direct destruction of approved obsolete records
  • Maintains departmental records of all transactions related to off-site issues
  • Provides high level customer service
  • Corresponds with vendors and customers via e-mail and U.S. Mail
  • Types, logs, labels, and files routine memos, letters, and other materials
  • Operates a variety of office equipment
  • Maintains scanning equipment and performs daily preventative maintenance
  • Contributes to ensuring that the Equal Employment Opportunity (EEO) policies and programs of Metro are carried out

May be required to perform other related job duties

Essential Knowledge, Skills and Abilities
Knowledge of (defined as a learned body of information that is required for and applied in the performance of job tasks)
  • Complex recordkeeping and filing principles
  • General office practices and procedures
  • Correct grammar, punctuation, and spelling
  • Applicable business software applications

Skill in (defined as the proficient manual, verbal, or mental utilization of data, people, or things)
  • Communicating effectively orally and in writing, including active listening
  • Interacting professionally with fellow employees and outside vendors
  • Providing of customer service

Ability to (defined as a present competence to perform an observable behavior or produce an observable result)
  • Input data at 15 net words per minute
  • Establish and maintain recordkeeping systems
  • Maintain confidentiality of materials and files
  • File materials alphabetically and numerically
  • Follow written instructions
  • Lift and move objects weighing up to 50 pounds
  • Read, write, speak, and understand English
Minimum Qualifications
A combination of education and/or experience that provides the required knowledge, skills, and abilities to perform the essential functions of the position. Additional experience, as outlined below, may be substituted for required education on a year-for-year basis. A typical combination includes:

  • None Required

  • Six months of relevant experience performing clerical duties

Certifications/Licenses/Special Requirements
  • None required
Special Conditions
The physical demands described are representative of those that must be met by the employee to successfully perform the essential functions of this job. Metro provides reasonable accommodation to enable individuals with disabilities to perform the essential functions.

Working Conditions
  • Typical office situation
  • Close exposure to computer monitors and video screen

Physical Effort Required
  • Sitting at a desk or table
  • Operate a telephone or other telecommunications device and communicate through the medium
  • Type and use a keyboard and mouse to perform necessary computer-based functions
  • Intermittently sitting, standing, stooping
  • Communicating through speech in the English language required


Job GroupJob Class CodeFLSA StatusDate OriginatedDate Revised

This job specification is not to be construed as an exhaustive list of duties, responsibilities, or requirements.