Los Angeles County Metropolitan Transportation Authority

Job Specification




Pay Grade
Job Summary

Under moderate supervision, performs journey-level work utilizing computer scheduling software to build and maintain bus and rail schedules, Operator work run assignments, and related documents; performs ride check, stop check, ride line, and division monitoring; and performs schedule monitoring to improve service for Operators and passengers.

Duties and Responsibilities
  • Prepares, updates, and maintains bus and rail transit operating schedules according to guidelines and other available schedule data to meet passenger demands
  • Revises existing schedules based on review and analysis of passenger load, vehicle running times and other factors
  • Develops Operator′s work runs in accordance with Metro policy and collective bargaining agreements (CBAs)
  • Utilizes computer programs via terminals to assist in the development of schedules, work runs, and related statistics
  • Develops and maintains statistical data related to schedules, work runs, personnel, requirements, and service costs
  • Balances and verifies schedules, work runs, and workforce counts for accuracy and compliance with applicable provisions and guidelines
  • Analyzes operations personnel and patron complaints, recommends changes, and writes responses
  • Prepares, orders, and proofreads schedule materials prior to publication
  • Participates in test trips/ride lines of new or revised transit routes
  • Visits various operating divisions to exchange information with operating personnel regarding service requirements
  • Provides documentation to Operators and the public and responds to division requests
  • Contributes to ensuring that the Equal Employment Opportunity (EEO) policies and programs of Metro are carried out

May be required to perform other related job duties

Essential Knowledge, Skills and Abilities

Knowledge of (defined as a learned body of information that is required for and applied in the performance of job tasks)

  • Theories, principles, procedures, and techniques of transit schedule making
  • Large-scale bus transit operations and routes
  • Basic statistical methods
  • Applicable local, state, and federal laws, rules, regulations, and policies
  • Relevant labor contract provisions
  • Vehicle operations and safety
  • HASTUS computer system for building schedules
  • Applicable business software applications

Skill in (defined as the proficient manual, verbal, or mental utilization of data, people, or things)

  • Developing schedules and Operator assignments according to Metro standards
  • Creating schedules using schedule making software
  • Compiling and statistically analyzing quantifiable data
  • Analyzing situations and identifying problems
  • Performing arithmetic and basic statistical calculations rapidly and accurately
  • Communicating effectively orally and in writing
  • Reading and understanding rules, policies, maps, schedules, and labor-management agreements
  • Preparing reports and correspondence
  • Safely operating vehicles
  • Operating a calculator and computer terminal

Ability to (defined as a present competence to perform an observable behavior or produce an observable result)

  • Monitor bus and rail service schedules
  • Set priorities and meet deadlines and tight time constraints
  • Develop schedule building methods and procedures
  • Understand and interpret rules, policies, and procedures
  • Read, write, speak, and understand English
Minimum Qualifications

A combination of education and/or experience that provides the required knowledge, skills, and abilities to perform the essential functions of the position. Additional experience, as outlined below, may be substituted for required education on a year-for-year basis. A typical combination includes:


  • None Required; Associate′s Degree in a related field preferred


  • One year of relevant experience developing transit schedules and Operator work run assignments; training or experience using microcomputer software preferred

Certification/Licenses/Special Requirements

  • Must comply with all California Occupational Safety and Health Administration (Cal/OSHA) regulations and utilize approved safety equipment and personal protective gear including, but not limited to, respirators, eye and hearing protective devices (HPD), if and when required
  • Frequent travel to other Metro locations
Special Conditions

The physical demands described are representative of those that must be met by the employee to successfully perform the essential functions of this job. Metro provides reasonable accommodation to enable individuals with disabilities to perform the essential functions.

Working Conditions

  • Typical office situation
  • Close exposure to computer monitors and video screen

Physical Effort Required

  • Sitting at a desk or table
  • Operate a telephone or other telecommunications device and communicate through the medium
  • Type and use a keyboard and mouse to perform necessary computer-based functions
  • Communicating through speech in the English language required


Job GroupJob Class CodeFLSA StatusDate OriginatedDate Revised
Contract-SMART (UTU)0327Non-Exempt15-MAY-9530-AUG-19

This job specification is not to be construed as an exhaustive list of duties, responsibilities, or requirements.