Los Angeles County Metropolitan Transportation Authority

Job Specification




Pay Grade
Job Summary

Under moderate supervision, assists the General Services Supervisor in assigning, monitoring, and reviewing work assigned and performed by the Mail Services Staff and maintains distribution of Metro's business and expedited mail.

Duties and Responsibilities
  • Leads employees by assigning work and providing training
  • Trains new employees on all tasks related to mail services
  • Coordinates the distribution of schedule modifications
  • Sorts, weighs, bundles, labels, date stamps, and delivers mail
  • Loads and unloads mail and supplies to and from mail vehicles
  • Uses a pushcart in delivering mail within the Headquarters building
  • Receives, prepares, and distributes expedited mail and packages through the appropriate courier service
  • Orders and maintains inventory of stationery and supplies
  • Operates the inserting and labeling machine
  • Operates postage metering machine
  • Operates photocopy machines and duplicate materials
  • Files invoices, packing slips, purchase orders, correspondence, and reportsFiles correspondence and reports
  • Loads "shakeup printed materials" during the shakeup period
  • Utilizes various computer systems for various mail services tasks and recordkeeping, e.g., United Parcel Service (UPS) Tracking System, SMART Track, and Metro Mail Services database
  • Contributes to ensuring that the Equal Employment Opportunity (EEO) policies and programs of Metro are carried out

May be required to perform other related job duties

Essential Knowledge, Skills and Abilities

Knowledge of (defined as a learned body of information that is required for and applied in the performance of job tasks)

  • General office practices and procedures
  • Basic computer and office practices
  • Vehicle operation and safety
  • Safety rules regarding storing, transporting, and distributing materials

Skill in (defined as the proficient manual, verbal, or mental utilization of data, people, or things)

  • Filing materials alphabetically, chronologically, and numerically
  • Operating reproduction equipment utilized in assignment
  • Communicating effectively with others
  • Interacting professionally with various levels of Metro staff and outside representative
  • Establishing and maintaining effective working relationships with staff and other employees

Ability to (defined as a present competence to perform an observable behavior or produce an observable result)

  • Train other employees in mail services duties and procedures
  • Follow oral and written instructions
  • Lift and move objects weighing up to 75 pounds
  • Travel to offsite locations
  • Read, write, speak, and understand English
Minimum Qualifications

A combination of education and/or experience that provides the required knowledge, skills, and abilities to perform the essential functions of the position. Additional experience, as outlined below, may be substituted for required education on a year-for-year basis. A typical combination includes:


  • None required


  • Two years of relevant experience performing general mail services duties

Certifications/Licenses/Special Requirements

  • Valid California Class C Driver License

  • Possession of a forklift certification preferred; training will be provided once hired

Special Conditions

The physical demands described are representative of those that must be met by the employee to successfully perform the essential functions of this job. Metro provides reasonable accommodation to enable individuals with disabilities to perform the essential functions.

Working Conditions

  • Typical office situation

  • Close exposure to computer monitors and video screen

  • Stockroom or warehouse

  • High dust, dirt, and/or grease environment

Physical Effort Required

  • Sitting at a desk or table

  • Operate a telephone or other telecommunications device and communicate through the medium

  • Type and use a keyboard and mouse to perform necessary computer-based functions

  • Communicating through speech in the English language required



Job GroupJob Class CodeFLSA StatusDate OriginatedDate Revised

This job specification is not to be construed as an exhaustive list of duties, responsibilities, or requirements.