Los Angeles County Metropolitan Transportation Authority

Job Specification




Pay Grade
Job Summary

Under close supervision, performs entry-level work in analyzing and developing transit schedules, Operator work run assignments, and related documents to improve Metro′s bus and rail performance and connections.

Duties and Responsibilities
  • Learns and assists in performing the following technical duties
  • Prepares, updates, and maintains bus and rail transit operating schedules according to guidelines and other available schedule data to meet passenger demands
  • Develops Operator′s work runs in accordance with labor agreements
  • Utilizes computer software to assist in the development of schedules, work runs, vehicle hours, mileage, and patronage statistics
  • Develops and maintains statistical records regarding schedules, personnel requirements, and equipment requirements
  • Assist with bus and rail data to improve transit performance and connections
  • Prepares, orders, and proofreads schedule materials prior to publication
  • Analyzes operations personnel and patron complaints, recommends changes, and writes responses
  • Participates in test trips/ride lines of new or revised transit routes
  • Visits various operating divisions to exchange information with operating personnel regarding service requirements
  • Contributes to ensuring that the Equal Employment Opportunity (EEO) policies and programs of Metro are carried out

May be required to perform other related job duties

Essential Knowledge, Skills and Abilities

Knowledge of (defined as a learned body of information that is required for and applied in the performance of job tasks)

  • Large-scale transit operations and routes
  • Applicable local, state, and federal laws, rules, regulations, and policies
  • Vehicle operations and safety

Skill in (defined as the proficient manual, verbal, or mental utilization of data, people, or things)

  • Compiling and analyzing data using arithmetic formulas and detailed procedures
  • Performing arithmetic and basic statistical calculations rapidly and accurately
  • Reading and understanding rules, policies, maps, and schedules
  • Preparing reports and correspondence
  • Safely operating vehicles
  • Communicating effectively orally and in writing
  • Operating a calculator

Ability to (defined as a present competence to perform an observable behavior or produce an observable result)

  • Monitor bus and rail service schedules
  • Utilize applicable computer software
  • Set priorities under close deadlines
  • Read, write, speak, and understand English
Minimum Qualifications

A combination of education and/or experience that provides the required knowledge, skills, and abilities to perform the essential functions of the position. Additional experience, as outlined below, may be substituted for required education on a year-for-year basis. A typical combination includes:


  • None Required; Associate′s Degree in a related field preferred

One yearof relevant experience in transit operations, transit scheduling, or other transit-related experience utilizing transit routes and schedules; training or experience using microcomputer software preferred

Certification/Licenses/Special Requirements

  • Must comply with all California Occupational Safety and Health Administration (Cal/OSHA) regulations and utilize approved safety equipment and personal protective gear including, but not limited to, respirators, eye and hearing protective devices (HPD), if and when required
  • Frequent travel to other Metro locations
Special Conditions

The physical demands described are representative of those that must be met by the employee to successfully perform the essential functions of this job. Metro provides reasonable accommodation to enable individuals with disabilities to perform the essential functions.

Working Conditions

  • Typical office situation
  • Close exposure to computer monitors and video screen

Physical Effort Required

  • Sitting at a desk or table
  • Operate a telephone or other telecommunications device and communicate through the medium
  • Type and use a keyboard and mouse to perform necessary computer-based functions
  • Communicating through speech in the English language required


Job GroupJob Class CodeFLSA StatusDate OriginatedDate Revised
Contract-SMART (UTU)0329Non-Exempt15-MAY-9530-AUG-19

This job specification is not to be construed as an exhaustive list of duties, responsibilities, or requirements.